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Locked out on a holiday: how it works

Holidays mean guests, travel and keys in unusual places. Here's how holiday calls work.

Holiday lockouts illustration in gilt relief

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Why holidays bring lockouts

Houses fill with guests who don't know the doors. Keys get left in coats at someone else's house. Cars get packed and locked in a hurry.

Is anyone available?

The line is answered Monday through Sunday, all day, holidays included. Availability on the day decides arrival time, so ask for an estimate.

Ask about price

Ask whether holiday rates apply before you agree. The published list shows the $29 service call and starting labor prices.

Before you leave town

  • Leave a spare with a trusted neighbor
  • Check that a house-sitter's key works
  • Rekey on return if many people had keys
Test a house-sitter's key before you leave.

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